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FAQs
Are there any adverse side effects for using red light therapy?
Red light therapy is considered one of the safest forms of therapy available.
Decades of peer-reviewed clinical research consistently affirm its strong safety profile, and unlike many alternative treatments, red light therapy is entirely non-invasive, chemical-free, and UV-free.
Mild warmth at the treatment site and a gentle, temporary redness of the skin are normal physiological responses to the treatment.
What is Consenso’s return policy?
To initiate a return or exchange, please contact customerservice@consenso.com to provide the reason for return, and photos of the item you intend to return. We will guide you through the return process step by step. All returns are subject to evaluation by Consenso. Consenso only accepts returns for issues of product quality.
Invalid Return Conditions:
1. Any product not purchased from www.consenso.store
2. If the original product, accessories, manuals, cables, and all other items originally included with the product are lost or damaged.
3. Products displaying physical damage or clear signs of user misuse.
4. Products with stains (scratches, food or oil stains, etc.).
5. The order exceeds 30 days from the date of purchase.
Safety guidelines for red light therapy
Avoid looking directly into the lamp beads at any time.
If at any point during a session you experience discomfort, overheating, dizziness, or palpitations, discontinue use immediately and allow your body to rest.
Do I have to pay for shipping costs?
All Consenso products ship for free.